Effective Date: September 2, 2026
At E T Electronics, we begin processing orders promptly so they can reach you as quickly as possible. If you need to cancel an order, please contact us as soon as possible.
Cancellation Window
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Cancellation requests may generally be submitted within 24 hours of placing your order.
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A cancellation can only be completed if the order has not already entered processing, been packed, or been shipped.
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Once an order has been shipped, it can no longer be cancelled through this policy and may instead be subject to our Return & Refund Policy.
How to Request a Cancellation
To request a cancellation, please reach out to us right away with your details:
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Email: support@theetelectronics.net
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Phone: (225) 9298 998
Please provide:
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Your full name
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Order number
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Email address used for the order
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Reason for cancellation (optional)
Providing your order number helps our support team locate and review your order much faster.
Cancellation Confirmation
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Submitting a cancellation request does not automatically guarantee that the order has been cancelled.
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Our team will review the live order status and confirm via email whether cancellation is still possible.
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If the order has already entered fulfillment or shipping, we may be unable to stop the delivery.
Refunds for Cancelled Orders
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If your cancellation is approved before the order is processed or shipped, a full refund will be issued to your original payment method.
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Once a refund has been processed by E T Electronics, the time required for funds to reflect in your account depends on your financial institution or payment provider.
Orders Already Shipped
If your order has already been dispatched from our warehouse, cancellation is no longer available. In such cases, you may contact our customer support team to discuss return options once the package arrives. Returns will be handled in accordance with our Return & Refund Policy.
Changes to an Order
If you need to update an item, change a quantity, or fix a shipping address error, contact us immediately. We will make every effort to accommodate requested modifications before processing begins, though changes cannot be guaranteed once fulfillment starts.
Contact Us
For cancellation requests or questions regarding an existing order, please contact:
E T Electronics
9255 Florida Blvd #1
Baton Rouge, LA 70815
United States
Email: support@theetelectronics.net
Phone: (225) 9298 998